Frequently asked questions

Ecologists and environmental consultants, government and NGO staff, researchers and students who want to analyse bat recordings properly. No previous acoustics experience is needed for the core course; the regional modules build on it.

Nils Bouillard, a bat acoustics specialist at BioConserve. He designed every lesson, reviews the assignments, and marks the mystery calls that need a human look.

Every option includes the four core modules. Choose the region you work in, Europe or Western Asia, or both with the Complete option. If you already own the core, you can add a region later on its own.

Yes. Watch the lessons whenever it suits you, and revisit them as often as you like while your access lasts. Modules open in order: a short questionnaire at the end of each one unlocks the next.

You identify each recording at the level the evidence supports (species, genus or phonic group) and say how confident you are. A coarser answer that you can defend still scores. A confident species where only the group is defensible is marked as overreach, even when the guess turns out to be right.

Only if you choose to. There are two options and you pass one. Know Your Bat uses recordings of a species near your home or office; Know Your Region needs no fieldwork. Both are visible from the first module, so you can plan ahead.

Yes, once you have passed the questionnaires, the assignment and the mystery set for the option you bought. Each certificate has a number that anyone can check on the verification page.

9 months from the day you buy. You'll get reminders 60, 30, 7 days before the end, and you can extend by 3 months from your My learning page, up to 90 days after access ends.

Your lifetime access moves with you. You'll get an email to set a password for BioConserve Academy; everything you bought is already in your account, and your certificates keep their numbers.

Lessons lock. Certificates and their verification pages do not expire, and an assignment submitted before the end is still marked and can still earn your certificate.

We put a programme together around your organisation's projects and the experience of the people on it, and enrol the team by invoice. Read more or get in touch.

The refund policy sets out when a refund is possible.